Return and Refund Policy

We want you to absolutely love every piece you bring home from Home Favorite. But if something isn’t quite right, don’t worry — we’ve made returns and refunds simple, fair, and stress-free.

Easy 30-Day Returns

If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery — no questions asked.

What’s eligible for return?
– Items must be unused, in original condition, and in the original packaging
– Returns must be requested within 30 days of the delivery date
– Proof of purchase (like your order number or receipt) is required

How to return an item:

1. Email us at office@home-favorite.com with your order details
2. We’ll guide you through the return steps
3. Once we receive and inspect your return, we’ll move forward with your refund

Please note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

10-Day Refund Processing

Once we’ve received your returned item and it’s been approved, we’ll begin processing your refund.

Refund timeline:
– Refunds are issued within 10 business days after we receive your return
– Funds will be credited to your original method of payment
– You’ll receive a confirmation email once your refund is on its way

If your refund is taking longer than expected, we recommend checking with your bank or payment provider for any additional processing time.

Damaged or Incorrect Items?

If your order arrived damaged or you received the wrong item, we’re so sorry! Please contact us right away at office@home-favorite.com with photos and your order number. We’ll make it right — fast.

Questions?

We’re always here to help. For any return, refund, or order concerns, just reach out. Your happiness is at the heart of everything we do.